Our response to COVID-19

Ramsgate Office

Contact Details

Telephone: (01843) 851322

Email: ramsgatecookeandco.com

What-3-Words: coolest.jump.aliens

Ramsgate office address

Cooke & Co Estate Agents and Letting Agents
78 Queen Street
Ramsgate
Kent
CT11 9ER
United Kingdom

Standard Opening Hours

8.45 until 18.00 Monday to Friday
9.00 until 17.30 Saturday
On Sundays the branch is closed but we can still arrange unaccompanied viewings.

Extended Office Hours

Cooke & Co now has a fully manned answering service open until 8pm every evening and all day on Sunday. This is to assist our clients to make viewings and to sell or let their homes. If you leave a message between 6pm and 8pm then we will attend to this as soon as possible, usually the next working day.

Bank Holidays Opening Hours.

We open 10am until 4pm on bank holidays with the exception of Christmas day, Boxing day, and New Year's day. Hours are subject to change at management's discretion.

Key staff members

Mr Damien Cooke MNAEA MARLA (Founder / Owner of Cooke & Co)
Miss Victoria Field (Compliance and Sales Progression Manager)
Mr Jay Steventon (Senior negotator/Valuer)
Mr Charles Keel (Sales Negotiator)
Mr Alex Strong (Valuer/Sales Negotiator)
Ms Eliza Samson(Sales Negotiator)
Mr Andrew Collings (Accounts and bookkeeping)

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Reviews

Overall score: 5

These guys were brilliant from start to completion! Had been looking for some time and had a quite few big disappointments but they matched me with an ideal property. It really was the kind of property you fall in love with and was beyond my initial ...

Ziggy Gaji on 16/05/2018 (Buyer)

I have rarely spoken to an Estate Agent who is so knowledgeable about an area and understands their Clients as I did whilst dealing with Vicki Field. It was an absolute pleasure to deal with Cooke & Co. The sales team very skilfully nursed a deal thr...

John Stillitz on 04/01/2018 (Landlord)

Great experience. We needed some help finding a home after I got a new job. The staff has been really friendly and helpful. They considered our wishes and gave us a feeling that we are in good hand

Bailey Palmer on 24/11/2017 (Buyer)

They paid attention to everything we told them and they seem to know a lot about this area. We felt really comfortable and in good hands. Their offers were very suitable and the team has always been there for questions.

Kieran Howell on 28/12/2017 (Vendor)

Great services! I'm really pleased and highly recommend!

George Johnston on 05/02/2018 (Vendor)

We would hope for the exchange to happen asap due to our timelines on our next property. Can I ask that we have a strong push for this? And thank you for all your efforts so far, you've been great mate.

Mr Bush on 13/03/2019 (Vendor)

You have sold my house after one week I love you

Demelza Bennett on 01/07/2019 (Vendor)

Good afternoon Kelly Many thanks for the professional service offered by Cooke and Co.

Mr S Johnson on 22/07/2020 (Landlord)

We are looking to sell . You were so helpful to me when I was in despair and therefore I assume that your firm will Be good as good at selling.

Mrs Connolly on 25/07/2020 (Landlord)

Hi Kelly, I hope you are doing well. I just wanted to say a big thank you for all you have helped with. Every time I have reported an issue you have sent someone out to me and everything gets resolved without fuss. I have never had this exper...

Mr Mayes on 21/08/2020 (Tenant)

Thank you for all your hard work. We really appreciate it. xx

Ms Ward on 28/10/2020 (Landlord)

Whoop whoop we have finally exchanges on the house , Thank you so much Katherine and Vicki. You have both been amazing

Ms Emerson on 13/11/2020 (Buyer)

Dear Justin, This is just a note to say 'thank you' to you, and your colleagues, for the excellent way Cook & Co have managed the sale of 47 Harold Road. In particular your attention to detail, quick responses, communication and - this is real...

Ms leandro on 26/01/2021 (Buyer)

Hi kelly I am very pleased by the service received by you and your team any problems I had were sorted quickly any jobs needed to be done they were sorted by your team I would recommend your company as you always know if you need some think you ...

Ms Belford on 28/01/2021 (Tenant)

Just completed on a lovely cottage that Cooke&Co had on their books. The agents were super helpful and the purchase was quick and easy, so I can highly recommend Sarah and the Margate team.

Mr P Bradley on 09/03/2021 (Buyer)

Hi Laura, Please will you thank all of the letting team who werte involved with the above property over the last five years. The investment served me very well and was made hassle free through your services. I will be in touch when the next oppo...

Mr Webser on 09/03/2021 (Landlord)

Professional service from beginning to end. Very Good communication and friendly staff.

Ms Baxter on 29/03/2021 (Buyer)

Today have 'exchanged' a home sale through Cooke & Co. From the very first contact through to the exchange Cooke & co. have been Professional, attentive & friendly. I have no reservations in recommending as a selling agent.

Steve Wincomb on 02/04/2021 (Buyer)

Cooke and Co have been an absolute pleasure to deal with; specifically, Rachel Keohane who has gone above and beyond to help with our purchase. I literally cannot fault them in any way whatsoever. They have provided full support through the whole pro...

Laura Prosser on 15/04/2021 (Buyer)

I cannot find any fault with Cooke and Co for the amazing and professional service. They pushed to sell our home as quickly as possible through frequently putting our home as featured property to ensure it appeared at the top of listings. All staff w...

Nicki on 21/04/2021 (Vendor)

Polite and helpful staff. Been a pleasure in securing our next home.

Herman Grau on 09/05/2021 (Vendor)

Hi Laura, I just wanted to say how grateful I am for your all your help in managing my house while Mrs *******was a tenant and for the cleaning you organised prior to completion of the house sale. Thank you very much . I would be grateful if y...

Mr Sadler on 08/04/2021 (Vendor)

Hi Damien, Hope you are well? I just wanted to write to you to say how grateful I am to Vicki and the team for the amazing service that they have given me. You’ve had my Mums flat as a rental for about 12 years, and then when she passed in ...

Sharon Boks on 21/06/2021 (Buyer)

Thank you Kelly. I really appreciate your professionalism, excellent and rare. Best Regards,

Mr Ruthford on 11/06/2021 (Landlord)

Honest and willing to help. Fantastic customer service. Highly recommend 👍

Ell Meen on 30/07/2021 (Vendor)

Thank you for keeping me updated. The solicitor has said I should have a contract to sign shortly – fingers crossed. I really appreciate your help – everyone at Cooke and Co. has been marvellous from start to finish!

Rachel Donahue on 30/07/2021 (Buyer)

You did such a good job I still have the Tenants you found me 3 years ago . I would use your service again and recommend you Thank s Donna

Donna Smith on 30/07/2021 (Vendor)

I brought my house through Cooke & Co and the customer service was amazing and the staff were really helpful and knowledgeable.

VictoriaF-44 on 06/08/2018 (Buyer)

I've rented and purchased through Cooke and Co and had a pleasant experience with both services. The team are very friendly and always call back when they say they will. Would highly recommend.

KellyB-207 on 21/01/2019 (Tenant)

Great customer service, very helpful and friendly staff. Would highly recommend!

JamesJ208 on 06/08/2021 (Vendor)

We had found our lovely house in Ramsgate and it was touch and go right up until the end of it would go through due to our buyers pulling out. We were so eager to try and not lose our purchase! Cooke & Co were professional and friendly in particular...

MsT-6 on 06/08/2019 (Buyer)

What a fantastic company - from start to finish every staff member was polite , friendly and utterly professional. Highly recommend Cooke and co to anyone looking to buy or sell, you will not go wrong

TimothyU-2 on 02/08/2021 (Vendor)

Exceptional personal service from Rachel, Justin and Amber at the Cliftonville branch. They were absolute professionals and nothing was ever too much trouble. They genuinely cared about helping you find a new home - you were more than just as sale to...

Julie on 29/09/2021 (Buyer)

Sarah, Justin and Rachel at the cliftonville branch worked well as a good team. We chose Cooke and co as they are a small independent company as were very pleased with the service specially as were were midway through the pandemic.

Linda Mann on 14/11/2021 (Vendor)

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Christine Bradley on 14/01/2022 (Vendor)

Cooke & Co managed our sale, and were great in communicating their offer and following through with the sale itself.

Sev Furneaux on 14/01/2022 (Vendor)

The staff at the is estate agent (I have dealt with the Cliftonville branch) are always upfront, approachable, eager to help and full of knowledge. The service I received was straight forward (my experience of other estate agents all over the county ...

Natalie Wood on 04/12/2021 (Buyer)

Just bought a property with Cooke & Co. So helpful, supported me all the way through the process. Would highly recommend, I have dealt with other estate agents in the past and they are, by far, ahead of the game.

Angela Jasper on 14/01/2022 (Buyer)

We have found Sarah, Justin and Amber , the team we have dealt with, to be very straightforward and pleasant to interact with. We are very pleased that we chose Cooke & Co. They were able to make suggestions for all the functions that we would need e...

John Parrott on 04/01/2022 (Vendor)

Best estate agents I've been with! Very swift and pleasant communication from everyone and always feel in good hands. A big thank you to Kirsty & Jim in particular who helped me regarding an urgent matter recently

Molly Robinson on 14/01/2022 (Landlord)

Friendly, professional. Eliza, Zoe and Charles were a delight. Highest recommend.

Darren Lawbuary on 22/12/2022 (Buyer)

I was extremely pleased with the service I received from Cooke & Co. I was always able to speak to the person dealing with the purchase and any worries I had were quickly dealt with. Buying a house is always stressful but this was kept to a minimum t...

Cornel Fusco on 13/12/2022 (Buyer)

Agents were really helpful and friendly throughout the buying process. Plus, very pleased with the proactive progressing of the sale throughout.

Eleanor Perry on 12/12/2022 (Buyer)

From the first phone call to arrange viewings through to the day we completed everyone has been very friendly and helpful. I would recommend Cooke to any of my friends wanting to move here. We are now in our forever home so big thank you to all.

Gail Bateman on 23/12/2022 (Buyer)

I have used Cook & co for many years and they are extremely professional, take care of there customers from start to finish and yes i would highly recommend them as a company for sales and the lettings side.

Oliver Piper on 28/11/2022 (Landlord)

So my transaction was riddled with issues, stress, the list goes on. BUT Vicki, the sales progressor is truly amazing. She is so dedicated and patient and without her during this I would have gone nuts. We exchanged today, in no small part due to Vic...

Melody Cooke on 09/11/2022 (Vendor)

Absolutely amazing estate agent, really put me at ease with everything! Couldn’t recommend them enough!

Claire Watt on 26/10/2022 (Vendor)

Working as a Landlord, the team at Cooke and Co could not be more helpful! Kelly, for one is an absolute superstar; giving quick responses, support and assistance wherever is needed, nothing is too much to ask! Her work is unmatched. Another is Laur...

E G on 20/10/2022 (Landlord)

I purchased a flat in Margate through Cooke and Co. Through no fault of the estate agent, the transaction took a very long time to go through and threw up many challenges and obstacles to overcome. Throughout this experience and dealing with some ...

Adam Mumford on 27/09/2022 (Vendor)

Made getting an apartment so easy. Highly recommended!

Adeyemi Adekunle on 15/09/2022 (Tenant)

Very helpful staff. Outgoing and friendly. Would recommend this estate agent.

Kevin Bowman on 22/09/2022 (Vendor)

Moving house can be a long, confusing and stressful journey, but I felt very supported throughout by Cooke & Co. Vicki, who facilitated the process, was particularly great - understanding and empathetic, and quick to respond to all my emails! Honestl...

Emilia Fuller on 06/09/2022 (Buyer)

Cooke and Co. were incredible. I actually went through three offers with them (I don’t think it’s a coincidence that the three properties I offered on in my 18 month search were on with them, good things and people find each other). Two fell through ...

Kat Lewis on 26/08/2022 (Buyer)

I’d like to give Cooke and co Broadstairs 5 stars. I’d give more if I could. The competent, efficient service that I have received from Jay whilst selling my property has been outstanding. I’ve never had a better experience, from valuing the property...

Sue Harris on 09/11/2022 (Vendor)

I have just purchased a property through Cooke&co and I would like to thank Vicki Field for the exceptional service she provided going above and beyond her role. Again Thank you Vickl

Max McConnell on 12/10/2022 (Vendor)

Cooke and Co Broadstairs It's really good. Enjoyed it. Will be back 100% . Professional Service. ! Thank You.

Finley Gibbs on 24/01/2023 (Buyer)

Hi, I had my property valued and put on the market by Jay from the ramsgate branch! An absolute credit to Cooke and co! So professional, talked me through all that would happen, nothing was to much trouble. Top man Jay thank you

David Stubbings on 27/12/2022 (Vendor)

Cannot recommend Cooke and Co highly enough. I was assisted by the Ramsgate team to purchase a property in the area recently -May 2022. They kept me up to date with all developments, via email and phone calls, always quick to call back if not availa...

F B on 24/01/2023 (Buyer)

Very nice team to deal with - we definitely got the warm, friendly, personal touch you'd expect from a smaller agent, who needs the big guys! Extremely helpful, and super responsive. Everyone we dealt with was thoroughly decent, but special mention m...

Djamal Renard on 20/07/2022 (Buyer)

5* Review

Iraida Fomina on 28/01/2023 (Vendor)

I cannot fault Cooke & Co, the whole team have been superb at helping me in the process of buying my new home. It didn't all go smoothly (of course!) but the team never stopped communicating with me and advising me on how things were going. I would h...

kristy west on 30/01/2023 (Buyer)

Nothing is too much trouble. They go above and beyond.

Elizabeth Stone on 30/01/2023 (Landlord)

Justin was our agent for the sale of our house and he made the process feel so much easier. We hadn’t moved in 17 years and things had changed quite a bit in that time but he was patient and informative and helped us through it all. Having all ...

Rececca Bradley on 03/02/2023 (Vendor)

We had the best experience with Cook and co with buying a property through them it was for my dad and as we live far away we were not always available to support him with viewings etc cook and co supported my dad throughout the process and nothing wa...

Mandy Quinn's is on 13/02/2023 (Buyer)

Cooke & Co provided an exemplary service to us during the recent sale of our flat. A range of employees provided excellent service, keeping us in touch with each stage of the process. The flat sold quickly and communication between the agents and our...

Simon Molony on 14/02/2023 (Vendor)

If you are looking for a company to handle a property transaction . . . look no further than Cooke and Co! We can't recommend the team at this company highly enough! They had a knack of handling everything in a most competent, professional and very f...

Margaret Jones on 06/03/2023 (Vendor)

Charles is very professional. Good understanding of the properties, the local market and vendors. Viewing properties with Charles at the weekend was relaxed and informal. Very happy to view any further properties with Charles.

Thomas Mockett on 08/03/2023 (Buyer)

Very professional, friendly and helpful team at Ramsgate office who made sure the sale of my property went smoothly

Niamh Mac Mahon on 22/03/2023 (Vendor)

Vicki, the sales progressor was absolutely brilliant shes truly did go above and beyond for us especially as she was our vendors sales progressor she was kind caring and compassionate. She was amazing at keeping us calm and positive throughout the wh...

Brad Wilson on 27/03/2023 (Buyer)

The staff at the Ramsgate office of Cooke & Co provided an excellent service. However the support and communication provided by the Progresor Victoria Field was second to none. Thank you for a wonderful service.

Paula Carey on 27/03/2023 (Vendor)

Always very pleasant and efficient to deal with

Damian West on 31/03/2023 (Landlord)

Cooke & Co Estate Agents have been a great support in my journey as a first time buyer in Ramsgate. They are a very helpful, kind and positive team, full of energy and enthusiasm. I am very grateful to Chloe, Jay and especially Vicki who helped me br...

Alvaro Cea Alvarez on 04/04/2023 (Buyer)

This company is unprofessional. They still agree with the old fashioned “gazumping” a property was sold through another agent and yet they still allowed a viewing knowing it was off the market. Don’t buy with this company as your property might not e...

Millie Bridger on 15/04/2023 (Buyer)

Always given a fantastic service when selling our new build homes

Mr Paul Brown on 16/04/2023 (Vendor)

No extra comments

Simone Adkins on 11/05/2023 (Vendor)

Great people ,they help me and my partner to buy our first home and made it stress free and easy. Thanks again .

Francesco Canessa on 03/06/2023 (Buyer)

Just Stars Given

John Grieves on 12/06/2023 (Vendor)

Vicki and the whole team at Cooke and Co Margate gave exemplary service in the sale of my mothers apartment. It was not a straightforward sale with many problems to overcome along the way. Vicki went well above and beyoud with liasing with many inter...

Sarah Rolls on 10/07/2023 (Vendor)

Vicki Field at Cooke & Co was an absolute star throughout the duration of my house buying process. She was the only one who explained anything to me, she responded quickly, was incredibly knowledgable, diligent and really cared about every detail. Sh...

Pete Grogan on 10/07/2023 (Vendor)

Great communication and service from everyone in the team we spoke to. Rachel, Emma and Justin all helped us out throughout the process of buying our first home. Rachel especially was so quick to communicate with us and answer any questions we had. W...

Michael Wilkerson on 10/07/2023 (Buyer)

Many thanks to Justin and Vicki and the team at Cooke and Co. for their efficient and professional service during the sale of my Father's property. Communication was second to none as I was kept up-to-date and advised and guided throughout the entir...

Janet Hardley. on 24/07/2023 (Vendor)

Hi Damien I am emailing to make you aware of the fantastic professional, dedicated & informed support I have had from members of the team you line manage during the lead up to my contract exchange recently. Please be so kind as to personally thank th...

Fiona on 21/08/2023 (Vendor)

Amazing service, especially from Vicki Field. She helped me so much, and went above and beyond to guide me through the process of my first time buy. Even keeping communications open when she was on her holidays! I had a useless solicitor who left me ...

RDB on 11/09/2023 (Buyer)

Very helpful professional and friendly people.Worked hard to ensure the sale happened. Thank you.

Jenny Barnes on 18/09/2023 (Vendor)

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